TERMS & POLICIES
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RESERVATION POLICIES:
To reserve a spot in class, you must have a valid credit package or membership on file. If you need to change your reservation, please do so 12 hours or more before the class start time to avoid losing your credit or incurring a late cancellation charge.
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CANCELLATION/NO SHOW POLICY:
-If you need to cancel your reservation, please cancel as soon as possible. You can cancel your reservation by logging into your account via our website.
-Cancellations made via email, Facebook, or Instagram will not be taken, and you will be charged. You are responsible for logging into your account and cancelling your reservation.
-Cancellations made less than 12 hours before the start of class will be considered a late cancel. A late cancel or a no show will result in the loss of the class from your specific membership or pricing option.
-For private sessions, the full amount of the private session will be billed to your account or a pricing option will be deducted from your package.
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MEMBERSHIP TERMS:
-By purchasing a membership you are authorizing SJ Life Pilates to, on a recurring basis, automatically charge the debit or credit card account associated with your account, for monthly payments due associated with your membership and any fees stated in our late cancellation policy.
-Membership credits/classes DO NOT rollover to the next month and can't be extended for use outside of the 30 day window.
-SJ Life Pilates will initiate charges each month on the date your contract is set to renew. SJ Life Pilates has the right to discontinue processing of memberships or late cancellation fees if unable to secure funds from the debit or credit card associated with your account.
-If your payment fails to process, your booking privileges will be frozen.
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MEDICAL CONCERNS & PREGNANCY:
You are required to disclose any injuries, pregnancy, or any other medical concerns to SJ Life Pilates. Sarah Swanson is certified in teaching pre-natal, post-natal, and injury safe classes so she will cater the class to your needs. Sarah may decline participation in a class because of injury and other safety concerns if she does not feel comfortable safely teaching. If you are pregnant, injured, or have any other health concern, we recommend checking with your doctor before taking a class.
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RETURNS & EXCHANGES:
All sales are final. Classes and private sessions are not available for transfer or exchange and cannot be shared amongst clients.
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LIABILITY WAIVER
When you register for a class or send emails to us, you are communicating with us electronically, and therefore consent to receive communications from us electronically. We will communicate with you by email or by posting notices on our website and social media channels. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
In consideration for the privilege of participation in Pilates Classes, Yoga Classes, Studio Programs and/or Workshops (the “Programs”) offered by SJ Life Pilates, LLC., I hereby agree that: 1. I understand that there are inherent risks involved in the Programs, including the risk of serious physical injury and death and I fully assume all risks associated with the Programs, including: intensive physical activity and exertion, causation or aggravation of a physical injury or medical condition, lack of warnings or inadequate warnings: lack of instructions, inadequate instructions, or my failure to follow instructions: slipping from slippery surfaces such as mats or floors; equipment failure; and the like. I am fully aware of and accept the risks and hazards involved, and agree to assume full responsibility for any risks, conditions, injuries or damages, known or unknown, which I might incur or aggravate as a result of my participation in the programs. 2. I understand that it is my responsibility to consult with a physician prior to and regarding my participation in the Pilates Classes, Yoga Classes, Studio Programs and/or Workshops, and to receive prior approval to participate. I represent and warrant that I am physically fit and I have no medical condition or injury, which would prevent my full participation in the Pilates Classes, Yoga Classes, Studio Programs and/or Workshops . 3. I, for myself and my heirs, assigns, successors, executors, administrators, and legal representatives hereby release and agree that I will not sue SJ Life Pilates LLC., its Affiliates, Officers, Directors, Agents, Servants, and Employees or the landlord of any premises at which it may operate, for money damages for personal injury or property damage sustained by me during my use of presence in, and/or participation in the SJ Life Pilates LLC. facilities, equipment and Programs. 4. I, for myself and my heirs, assigns, successors, executors, administrators, and legal representatives hereby agree I will defend, indemnify and hold harmless SJ Life Pilates, LLC., its Affiliates, Officers, Directors, Agents, Servants and Employees or the landlord of any premises at which it may operate, from any and all claims, suits or demands by anyone arising from my use of, presence in, and/or participation in the SJ Life Pilates LLC. facilities, equipment and Programs. 5. I understand that it is my continuing responsibility to inform the instructor(s) at SJ Life Pilates LLC., of any previous medical conditions, injuries or surgeries prior to my first class and at such other times as I acquire information as to same. 6. I also understand that, except for monetary refund, I have no claim against SJ Life Pilates LLC. or the landlord of the premises (except for the monetary refund) by reason of their refusal to allow me to participate in the Programs. I have read the above Release and Waiver of Liability and fully understand its contents. I voluntarily agree to the terms and conditions stated above.
SJ Life Pilates may photograph and record you. They may publish and distribute these photographs and recordings in connection with your participation in SJ Life Pilates activities and your attendance of SJ Life Pilates classes. By acknowledging these terms, you agree and consent that SJ Life Pilates may display these photographs and recordings through our website and social media channels.